Support engineer

Builds storefront software for independent retailers. Design-system discipline, quarterly pay-band reviews, no surprise rounds.

This is an engineering seat on the support line. You reproduce issues in real environments, read logs before asking questions, and write answers precise enough to close the loop permanently.

In this role you will: debug API and integration issues with customers; reproduce bugs and file precise engineering tickets; write technical answers that close issues permanently; investigate data discrepancies with SQL.

Success in the first year: Repeat tickets on the same issue stop.

Interview process: Code sample, paired debugging, manager interview. Decisions in 3 weeks.

The pay band for this role is published: $95,000 to $127,000 per year. This is a full-time role. Every listing on this board carries its range and its process up front.