Full-time · Hybrid · posted 2026-09-03
Support engineer
$97,000 - $130,000 per year · employer-published range
Builds accessibility testing tools for engineering teams. Publishes pay ranges and structured interview steps on every listing.
You will own technical escalations end to end: reproduce, diagnose, fix or file, and write the incident note that prevents the next ticket.
In this role you will: debug API and integration issues with customers; write technical answers that close issues permanently; investigate data discrepancies with SQL; maintain the known-issues runbook.
Success in the first year: Customers cite support quality in renewals.
Interview process: Portfolio review, structured technical exercise, two interviews. Decisions in 3 weeks.
The pay band for this role is published: $97,000 to $130,000 per year. This is a full-time role. Every listing on this board carries its range and its process up front.
Example listing · not a live opening · listing g133 · added 2026-09-03 · HireLane Studio example board